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May 28, 2008

No XP? Say it Ain't So, Ray!

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It's often been observed that Microsoft's biggest competitor is itself, but I'm starting to wonder if it might also be its biggest ENEMY.  The company has a great-selling, big-market-share desktop OS in Windows XP, and it's going to refuse to sell it anymore?  C'mon, tell me that this announcement that Microsoft's done selling XP after June is just a strategically timed, well-placed, targeted-disinformation rumor created by Apple.

As I've related in earlier columns, I personally like Windows Vista and have had good experience with it, but that doesn't mean I think that Microsoft ought to shove it down people's throats.  Telling people, "we won't sell any new copies of XP after June of this year," is nothing short of suicidally insane (and that was the kindest phrase that I could come up with without sacrificing accuracy). Let's look at why.

First, let's consider compatibility.  While I've written in the past that I believe that some folks have vastly exaggerated the number of XP-compatible devices and applications that won't work on Vista, the fact is that number isn't zero, nor is it anywhere near zero.  If someone's business depends on a $1000 scanner whose only drivers work on XP, what would Microsoft have that business do when forced to go to Vista for its new systems – spend another grand on a newer scanner whose only virtue is that its vendor created Vista drivers for it but was either too lazy or too venal to create Vista drivers for the older (but still useful) scanner?  I wonder how much perfectly good hardware will be junked and more hardware bought just because that hardware's owners can no longer purchase XP… and considering the energy and materials required to make computer hardware, that doesn't seem very "green," does it?

Beyond the question of hardware compatibility is the issue of software compatibility.  How many businesses rely on some cobbled-together, home-grown application that's a mite clunky but is essential to the running of the business -- applications that perhaps are part of the small number that will never run on Vista?  Oh, wait, I know the answer – SoftGrid.  Nice product, but you can't buy it, you have to rent it, and even then only if you've got at least 25 users. And have I mentioned how easy it is for the average small business owner to set up?

Second, there's the "what are you thinking???" factor.  XP's a winner, for goodness' sake.  People clearly like XP (even if they do seem to be liking it a lot better now that they've seen Vista).  Businesses buy the thing by the bushel.  It's the most prevalent desktop OS on the planet, which is pretty impressive when you realize that most Linux versions are free.  Dropping a strong seller like this would be like McDonalds discontinuing the Big Mac, Toyota shuttering its Camry factories or, heck, Coca-Cola dropping Coke for a new-and-improved version that no one likes.

Finally, people know XP.  It lets them get their jobs done. They know how to support it in their current computing environment and they have no interest in buying and learning a new OS, particularly not at a time when the economy's in the tank and businesses have to wonder if they'll be around in three years.   Many firms choose as a matter of policy to run just one OS across all of their desktops to save money. Microsoft knows that very well, and so forcing purchasers of new hardware to also get Vista means that those folks will either have to upgrade all of their systems to Vista -- a very bad idea, as Vista's only a pleasant experience on modern hardware -- or accept having to support multiple desktop OSs.
The last time Microsoft did this was when it forced people off Windows NT 4.0 workstations onto Windows 2000 or XP workstations.  That was unpleasant behavior then, but at least there were significant, paradigm-shifting improvements in those frog-marched upgrades.  It might be time to realize that the desktop OS market is maturing, and that it may well be reasonable to expect that a mature OS such as XP could have a useful lifetime of 15, 20, or more years.

And heck, it might be good business sense to realize that forcing people to leave an OS they're comfortable with might make them decide that yes, it is time to move to a different OS – like, say, Leopard.  Think about it, Mr. Ozzie.

End of Article



Reader Comments
Actually I personally had the hardware problem when my stupid scanner had no windows 2000 drivers when i used to work on 98! well I sacrificed it for the new O.S.! but back then the difference between windows 98 SE and 2000 was HUGE!
although windows vista IMPROVES security, performance, etc etc, Windows XP SP2 (not even 3) is a dependable and reliable O.S. that many organizations find it good enough to get the job done.. the new SMB2 protocol improvements in vista doesn't really matter! neither does the sexy Aero.
regarding to software compatibility these I don't really find virtualization much of a good choice, Vista is heavy enough to consume the 1 GB memory (how often do you see PCs with 2GB or more?) still its too early to take such a decision! I agree then can't leave the choice to consumers, trust me they won't bother even Microsoft makes migration as easy as breathing. but yea again, still early!

Good article btw :)

servicedown May 28, 2008 (Article Rating: )


I think you might be giving Microsoft the benefit of the "Common sense" doubt here, Mark. And you might indeed be mistaken.

Although you've had good experiences with VISTA, let's look at the facts from a sysop's point of view.

Radically increased system requirements to even run an OS with questionable ROI. Questionalble Microsoft "Ingenuity" in moving commonly accessed options to totally new places which are unintuitive to sysop's who've used Windows since inception. And addition of useless visual fluff.

Now let's look at Office 2007. Questionable Microsoft "Ingenuity" in moving commonly accessed options to totally new places which are unintuitive to sysops using Office since inception. And addition of useless fluff.

Do we see a common thread here? Microsoft's interface changes, from my point of view as sysop, come not only because they think they're improving the way we work, but because THEY CAN!

Who's gonna stop them? And who's gonna stop them if they stop selling XP? Throw common sense to the wind, let's get real. What are the corporate customer's options?

Microsoft has every right to say, and noticing their trend, WILL SAY, "Sorry, we're catering to the masses."

Interesting. I have good ears, but I never heard the masses clamoring for a new OS. IMHO, IT WILL get shoved down the throats of current corporations, like it or not, and the sysops will be left clamoring for solutions.

I've been a Microsoft fan for years, but I'm very dissappointed in their paradigm shift. It seems to no longer be driven by a "GeniousTeam" but rather by shareholder return, etc.

I'm not a very big fan of Microsoft now, Mark, for very valid reasons. While I've also been a big Mark Minasi fan over the years, I wouldn't like to see your image diminished for giving Microsoft the benefit of the "Common Sense" doubt. I just don't think it's relevant anymore. They will do what THEY want to do, however wrong and in violation of common sense.

Concerned Sysop

curtishudson May 28, 2008 (Article Rating: )


Microsoft has had us all by the whatever for the last 10 years. It has always been driven by stockholders, and market control considerations, customers are low man on the totem pole. Microsoft stock doesn't go up by keeping XP going. That's why the interest in open source, Linux, and the Linux desktop apps. Too bad I'm still a Microsoft shop, mostly. We're trying to skip Vista if we can, and stockpile XP. I've heard good things bout Server 2008, though.

frank597 May 29, 2008 (Article Rating: )


I think that if Apple had started a rumor, Ballmer would fire back at them.

mitrich May 29, 2008 (Article Rating: )


The last time I saw something like this was when Novell forced folks to move to Netware 4 when they had absolute dominance with Netware 3.2. Hubris seems to go with dominance. It never occurs to the masters that the reason they are winning is that people are choosing them by default. Thus, they force a re-evaluation of the landscape, things have changed in the market and the company becomes irrelevant over time.

Every one of my students used to have MS word and collaborate with email. Now they collaborate with Google Apps. They all used to at least dual boot windows and linux or have a VM running windows. Lately they simply use Ubuntu and OpenOffice or just Google Apps. You want to see the world in 5 years? Check out what the Seniors at the Universities are doing.

jekstrom May 29, 2008 (Article Rating: )


Similar to the mistake Apple made when they dissed the Apple II (moneymaker) and put all its efforts behind the Apple III (miserable failure). At least Apple would still let you buy an Apple II… for a while.

Vista’s big problem is too much ‘different’ without corresponding levels of ‘better’ to justify the cost to usability. XP is usable not due to great design, but due to people being patterned to it. When we command it, it responds correctly (i.e. predictably since we have become accustomed to it.

Every time you do something mundane and Vista does the unexpected, it is an irritant. Things the user has habitualized to should not be messed with! MS should find something new to innovate with and leave the familiar alone.

varsoil May 29, 2008 (Article Rating: )


Hmm, do I use a Phillips or Posidriv screwdriver?

The main point: a typical user couldn't give a damn about which OS they're using. There are good reasons for moving to Vista, but no compelling reasons for upgrading early.

In the lifecycle of desktop operating systems development, we're getting to the point where the law of diminishing returns applies.

glenngilbert May 30, 2008 (Article Rating: )


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